TERMS AND CONDITIONS
stabbyjane.com is a division The Spy Store™, Inc. All orders placed at stabbyjane.com will be processed and shipped by The Spy Store™, Inc. Your credit card statement will reflect a charge from The Spy Store™, Inc.
StabbyJane.com accepts online orders via our online order form. Orders cannot be canceled once received/processed. We do not accept International orders.
Payment may be made by any major credit or debit card.
Shipping is via USPS or FedEx. It is the buyer's responsibility to check all received orders for damage prior to acceptance from the carrier as any products/equipment damaged in transit is the responsibility of the carrier and a claim for damaged products/equipment should be filed with the carrier. Any delay in filing a claim with the carrier may result in a loss to the buyer. All orders ship via FOB-Origin. Our responsibility for products/equipment ceases when the shipment of said products/equipment leaves our facility.
NOTE: Orders of in-stock items placed by telephone or online by 12:00PM PST ship the same day excluding weekends and holidays.
NOTE: All orders are shipped 'Direct Signature Required'. Signature cards on file are not acceptable.
NOTE: For your convenience we can ship to a FedEx location HOLD FOR PICKUP (specify when ordering)
All sales are final.
Service returns (for faulty items) must have a return authorization number (request by email). Shipping is non-refundable. Return shipping cost is the buyer's responsibility. Any returns sent without return authorization will be refused.
A copy of the buyer's original receipt must accompany all returns and all returns must be in the same condition as when shipped and must be complete (i.e. original product box, product packing, product manual, power supply, etc.).
StabbyJane does not provide a warranty, express, implied, or otherwise on any of the products/equipment that we offer unless said product/equipment is an item that we manufacture and/or expressly warrant. All product warranties are those of the manufacturers. If a buyer receives a defective item, we will replace or repair that item during the warranty period provided said defective item is returned (shipping prepaid by purchaser) complete (i.e. original product box, product packing, product manual, power supply, etc.), or the original manufacturer will replace or repair that item during the warranty period. If an item fails during the warranty period, the buyer should contact the manufacturer. Defective items will be replaced/repaired if failure occurs during the warranty period and the failure is not the result of purchaser abuse, misuse, unintended use, erroneous voltage, modification, or any other act not specifically covered. None of the products that we offer are covered by any warranty, express or implied, if the purchaser does not use the recommended power supply.
Warranty coverage does not extend to any product or equipment that fails as a result of purchaser abuse, misuse, unintended use, erroneous voltage, modification, acts of God, or any other act not specifically stated.
Specific warranty information is available via email.
By submitting an order (including Ebay, Bonanza, Amazon) to stabbyjane.com, the buyer does hereby unconditionally stipulate:
1. That he/she/it is unconditionally bound by the Terms and Conditions in their entirety.
2. That he/she/it is entering into a legal and lawfully binding purchase contract and said buyer does further agree to pay for all items ordered, shipping costs associated with order, contract enforcement investigative fees, contract enforcement administrative costs, contract enforcement legal fees, contract enforcement collection fees, Ebay, Bonanza, Amazon dispute research/response fees and credit card chargeback research/response fees. In addition, buyer also agrees to pay all aforementioned costs/fees/charges in the event that said buyer refuses shipment, fails to pick-up shipment from the carrier, obtains a refund through Ebay, Bonanza, Amazon, or obtains a credit card chargeback. All outstanding accounts will be referred for collection and will be reported to all credit bureaus and Dun & Bradstreet (for business accounts).
3. That the jurisdiction and venue for any legal action on behalf of or against The Spy Store™, Inc. will be located in Spokane County, State of Washington.
Buyer further stipulates that he/she/it consents to the recording of any telephone communication from or to stabbyjane.com and The Spy Store™, Inc. for quality assurance, order clarification, and/or dispute resolution purposes.
All orders shipped to a Washington state address require the payment of 9.5% sales tax as reflected on the order form. If the collection of sales tax for states other than Washington state is required, it is the buyer's responsibility to pay the applicable sales tax to their state sales tax agency and that by placing an order with us the buyer agrees to pay all applicable sales tax.
StabbyJane.com reserves the right under its product improvement policy to change construction and/or design detail (as made by the manufacturer) of the products reflected in this online catalog and to furnish products when so altered without reference to specifications used herein. Furthermore, stabbyjane.com and/or The Spy Store™, Inc. assumes no liability associated with the use of products/equipment contained herein, nor is stabbyjane.com and/or The Spy Store™, Inc. liable for any losses, damages, or costs of any kind arising from the use, suitability, or function of the products/equipment contained herein. Stabbyjane.com and/or The Spy Store™, Inc. is not responsible for typographical or printing errors. All orders are subject to approval and acceptance by stabbyjane.com and/or The Spy Store™, Inc. Acceptance of any order is not represented until said order is shipped. The right to refuse any order is reserved by stabbyjane.com and/or The Spy Store™, Inc. The submittal of an order, by the buyer, represents said buyer's agreement to and with all of the Terms and Conditions of stabbyjane.com and/or The Spy Store™, Inc.